EDP CA WEEKLY BRIEFING 12 July 2021
- Welcome back to all those who are starting back in the offices in person. Currently we still have strict numbers to adhere to for social distancing purposes (15 for Wimborne and 10 for Wareham). If you want to come in you will need to have completed a Risk Assessment with Sue B. You then need to book your place using the Google sign-in sheets for Wareham or Wimborne. Please put a B in the appropriate column to book and then change it to a P when you are present in the office. These are found on the shared drive.
- A reminder that our ‘whole Team’ meetings are on the 1st Wednesday of the month at 2pm. Currently these are held on Zoom but we hope to meet face to face soon. Join Zoom Meeting
- Appointments are now available in a number of outreach locations – Ferndown Library, Upton Library, Swanage Library, Verwood Library, Lytchett Matravers Library, Upton Town Hall, The Hive in Bovington. Speak to your supervisor to arrange an appointment.
- BENEFITS –Following a Judicial Review DWP have reduced the deduction from Universal Credit to pay for fines from 25% to 5%.
- DEBT – Correction Apologies, last week’s briefing stated the allowable monthly surplus to qualify for a DRO is now £100. It is in fact £75.
- HOUSING – The Domestic Abuse Act 2021 now gives more support to people facing homelessness because of DA. The local authority must now accept them as having ‘priority need’
- MONEY – Citizens Advice has just launched the ‘What you didn’t learn at school’ campaign. Over the summer, they will be targeting 16-25 year olds with key pieces of advice. First up is advice on money and banking. Check out Twitter, Instagram and TikTok to follow and share the campaign
- CONSUMER – BT have launched a broadband and phone social tariff. Households on universal credit (and other means-tested benefits) will qualify for the £15 a month tariff. Existing customers who qualify for the deal will be able to switch without any early repayment charges.
- IMMIGRATION – CA in Bournemouth, Christchurch and Poole are able to help with late applications for the EU Settlement Scheme. The deadline has passed but clients are still able to apply. Clients or advisers can email [email protected]
org.uk or phone 07761 092704. Appointments can be face to face, via video or telephone.
EDP COMMUNICATIONS UPDATE
- A link to Easyfundraising is now available on our website. Please share with your friends, family and neighbours. It’s very easy to use – when you next shop online, log onto Easyfundraising and start shopping! The organisations will then pay a donation directly to EDP. There are many retailers including Argos, Wilko, Dominos, Just eat, Amazon, ebay and John Lewis. More info can be found here www.edpcitizensadvice.org.uk/donate
- Thank you to those of who have already completed the IT Survey. If you have not yet already done so, please use the following link to access it: https://forms.gle/RTp3oWzgR5g8oNw1A
- Links to the IT training can be found here: Google Drive and Google Calendar and on the front page of the portal. The training is held on our shared drive folder so you will need to be signed in to an @edp email to access it.
- Training for July is to familiarise yourself with the Debt Assessment Tool if you have not already done so. Go to https://www.citizensadvice.org.uk/cablink/advice-and-education/Advice-areas/debt-and-money-advice/debt-assessment/
There are introductory slides and 4 short video guides. You can practice on the Casebook Training Site if you wish.
Please let Mandi know when you have done this [email protected]
- New HOUSING training from Shelter and the Legal Support Litigants in Person Project. This takes place via Microsoft Teams on Tuesday July 27th 10 – 11.30am. Suitable for all levels. It will cover the following topics:
- The importance of early intervention:
- Preventing notices being served and possession claims
- Practical hints and tips for cases
- Why security of tenure is relevant
- Introduction to legal aid in housing cases
You can book by emailing [email protected] direct but please let Mandi know if you are successful in gaining a place
- Docebo is changing its name. It will soon be known as Skillbook.
- When quoting your reference sources, please ensure you make it clear in the notes exactly what you have told the client and whether you just gave them the link or talked them through the info.
RESEARCH AND CAMPAIGNS
- Which? has warned about a Sainsburys fake marketing survey email. The email has a link to a fake survey – once that’s completed it takes victims to another fake page, which invites people to claim a reward. This page contains an “offer expires” countdown to encourage potential victims to rush into a decision to give their personal and financial details to the scammers.
- Those of you newer to the service may not realise that Princess Anne is patron of Citizens Advice. She visited CA Flintshire this week by helicopter. Earlier in Lockdown, Prince William and Catherine, Duchess of Cambridge, expressed their thanks to CA volunteers.