EDP CA WEEKLY BRIEFING 28 APRIL 2021
- We will not be having a team meeting in May but will be having a virtual Away Day on June 2nd.
- Congratulations to the following volunteers who have been certificated (or certified!) as Advisers – Bryan, Carol, Cathy, Hilary, Jeannette, Linda, Liz, Lynne, Margaret, Paul and Sally. Thank you for all your hard work.
- Welcome to Adam Spong who joins us this week as our new Adviceline Superviser. He will be having a period of induction before taking up the reins.
- We are still recruiting for our Adviceline team.
- LiveWell Dorset has started their ‘Fresh Start’ campaign to help people coming out of Lockdown. They can give information and support on exercise, losing weight, reducing alcohol, and stopping smoking.
- The Coronavirus Job Retention Scheme (furlough) was due to end on 30 April but has now been extended until 30 September. This is for employees who can neither work at home or in their workplace.
- The DWP has set up a temporary jobcentre to cope with increased demand in the area. It is located at Castle Lane East, Bournemouth.
- The EU Rights and Brexit Hub is an initiative from York University that’s providing a free second-tier advice and advocacy service on EU welfare rights. This is a good resource for advisers and will also feed into important research about the difficulties EU citizens are facing. EU Rights and Brexit Hub consultancy requests are made online and they say they will respond within 5 days. The service does not provide help with making applications to the EU Settlement Scheme.
EDP COMMUNICATIONS UPDATE
- New Website
The new EDP website is now live – visit www.edpcitizensadvice.org.uk. Visitors to the old East Dorset and Purbeck websites will be automatically redirected to the new website. The website has some really good features including a virtual adviser – where people can search for advice using key words and a staff/volunteer/trustee portal. It will contain useful information for the team, and log-ins for Casebook, Adviceline and emails all in one place which should make life easier.
- We have a new digital letterhead template available and will no longer be purchasing headed notepaper. The majority of our ‘letters’ are now sent by email.
- Thank you to everyone who has completed April’s training on “Remote Learning – Staying Secure”. If you have not done it then there is still time. It can be completed fairly quickly. There are various problems still with training on CABlink and Docebo so if you find that something is not working properly it is probably not you! Cit A are aware of and working on these issues.
- May’s training suggestion is “Equality, diversity and Inclusion ‘Roads from the past’ a short film about Roma, Gypsy and Traveller people”. The film lasts about 5 minutes and there is reading which should take you about 15-20 mins. Very thought-provoking.
Please let Mandi know when you have done this on [email protected].
Any problems with access speak to Mandi or Sue B.
- UK Parliament are holding two free online talks. “How UK Parliament Works” is on Tues 4 May at 12pm and “The Birth of Northern Ireland 1912-21” is on Wed 5 May at 6pm. Both last approximately an hour. Sign up at https://www.parliament.uk/
- Please ensure that your case notes are specific and easy for someone else to follow. If they are unclear then marks will be dropped on the QAA review and it is possible that the case may fail to reach audit standards.
- If you send a task to someone, or even yourself, please mention it in the notes so that it is obvious what follow-up is planned.
RESEARCH AND CAMPAIGNS
- Across East Dorset and Purbeck we’ve written just two evidence forms this week. One of them gave some welcome good feedback about the help given to an adviser/client by someone at HMRC National Insurance.
- The other raised the question about whether the large energy grants to pay landlords to remedy bad housing conditions, in this case mould and a poor heating system, might have unintended consequences for the sitting tenants. The value of the property increases and the landlord could raise the rent to an unaffordable level, possibly leading to homelessness. The client’s suggestion was that the rent should remain fixed for a period after the work has been done. What do you think?
- We would really like to see more evidence forms from you because they keep us informed about the cause of problems and are the basis of any campaigning that we do. If you’re unsure when or how to write one, then speak to your ASS or email [email protected]