A Specialist Energy Adviser from Citizens Advice in East Dorset & Purbeck has won a national award for their commitment to improving lives through their understanding of energy issues and fuel poverty.
Laura Wilcox, won ‘Champion on the ground; Advocating for fuel poor households locally’ at the recent National Energy Action Awards 2023. National Energy Action is a national charity working to end fuel poverty.
Ros Dignan, Project Coordinator, Dorset Energy Unit, who nominated Laura, said: “Laura’s extensive knowledge of the energy industry and continuous efforts to stay abreast of changes demonstrate her dedication to excellence. Her hands-on approach when directly assisting people who come for help, especially in the most challenging cases, reflects a level of commitment that goes beyond expectations.”
Laura was recently presented with a framed certificate of her achievements by Ros Dignan and Helen Goldsack, Chief Officer, Citizens Advice in East Dorset & Purbeck.
Ros adds: “We wanted to show our appreciation to Laura of her dedication and commitment to helping others. Not only does Laura go above and beyond for people who come to us for help with their energy issues, for over four years, she has run free energy training sessions for frontline workers, which enables community members to navigate the complex energy issue landscape.”
Helen Goldsack, Chief Officer, Citizens Advice in East Dorset & Purbeck, says: “This dedication creates a supportive environment where people feel empowered and her holistic approach and impact extends far beyond her immediate responsibilities. Laura makes a real difference to the energy team and most importantly to local residents who benefit daily from her knowledge, help and support.”
The Citizens Advice Dorset Energy Unit can be contacted on 01929 775500 where you will be asked to leave a message and an adviser will return your call. Alternatively, email: [email protected].
For general advice and support call the Dorset Adviceline on our freephone line 0800 144 8848 (Textphone: 0800 144 8884), 10am-4pm weekdays or visit www.edpcitizensadvice.org.uk
Photo caption: Laura Wilcox, Specialist Energy Adviser, Citizens Advice in East Dorset & Purbeck Wins National Award. From left to right Ros Dignan, Laura Wilcox and Helen Goldsack
For more information contact: Sian Smith, Comms Officer, tel: 01929 408947, email: [email protected]