Consumer Advice
Need Consumer Help?
If you made a purchase and you’re not happy with the product or service provided, you can get advice by contacting Citizens Advice Consumer Service.
If you need advice about a faulty product, a complaint about a holiday, advice about how to avoid being scammed and much more, follow the links below.
Useful Phone Numbers
Citizens Advice Consumer Helpline 0808 223 1133
Relay UK – if you can’t hear or speak on the phone, you can type what you want to say: 18001 then 0808 223 1133
You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.
Lines are open Monday to Friday, 9am to 5pm.
