Welcome to Citizens Advice
East Dorset and Purbeck

How can we help?
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Citizens Advice in East Dorset and Purbeck is an independent charity that provides free, confidential and impartial advice and support. Our goal is to help everyone find a way forward, whatever their problem.

We have offices in Wareham and Wimborne and have outreach centres across East Dorset and Purbeck and are part of the Citizens Advice network in Dorset and across England and Wales.

Our Advice Bus may be cancelled on Thursday 2nd November due to adverse weather conditions. Updates will be posted here.
Surviving Winter Appeal 2023..find out more..

We are working in partnership with Dorset Community Foundation on their Surviving Winter Appeal. We will help issue grants to the vulnerable and elderly who are in or at risk of fuel poverty. Find out how to access help by following the link above.

See how our advice and support help people move forward with their lives..

Free Energy Advice Training for Frontline Workers

Sign up to our free training course for people who work with and support those who are at risk of fuel poverty

Easter Opening Hours

Our offices and outreaches will be closed on Friday 7th April and Monday 10th April. Normal service will resume on Tuesday 11th April.

Energy Adviser Wanted!

We are recruiting for an Energy Adviser to join our friendly team. Find out more about the role and how to apply.

Volunteer with us!

We are looking for volunteers to join us. Find out more info here

Advice Bus is stopping at The Hive, Bovington

Our advice bus will be at The Hive, Bovington Wednesday 18th May, 10am-2.30pm. Call by for free advice on a range of issues including energy costs, housing, debt, benefits and discrimination,

Council Tax Energy Rebate Scheme

Check if you're eligible for the Council Tax Energy Costs Rebate Scheme of £150. You may have to apply for this!
Find out more

Drop-in Locations

Click below for up-to-date details of locations and times across East Dorset and Purbeck.
Find out More

#Keepthelifeline

We are campaigning to stop the £20 a week benefits cut which will impact 1 in 8 Dorset residents.. read more..

Are you trying to make a new claim for Universal Credit?

We are here to help - this can be a face to face appointment in Wimborne, Wareham or Ferndown. Alternatively, we can arrange appointments by video link if required. Please submit a contact form to request an appointment.

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Click to view our free energy and money saving courses for front line workers who help households who may be in or at risk of fuel poverty
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News

Recent News

06/12/2023

Citizens Advice Raise Funds to Prevent Homelessness

Citizens Advice in East Dorset & Purbeck is raising funds for a housing project which will provide support for local families and individuals who are…

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15/11/2023

Keep Warm this Winter with Citizens Advice

Energy advisers from Citizens Advice will be on hand to give free advice to local residents at two Dorset events as part of #FuelPovertyAwarenessDay. The…

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01/11/2023

Citizens Advice Dorset Supports Surviving Winter Appeal 2023

Dorset Community Foundation’s Surviving Winter Appeal has launched today which will provide £200 grants to the elderly and vulnerable in Dorset who are living in…

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16/10/2023

Citizens Advice warns shoppers not to fall into seasonal shopping traps

New figures from Citizens Advice reveal the charity’s national consumer service is contacted by worried shoppers every nine seconds, totalling an average of over 3400…

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03/10/2023

Spooky Fun Day with Citizens Advice

Citizens Advice in East Dorset & Purbeck is holding a spooktacular family fun day to raise funds for their service, whilst creating awareness of how…

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10/07/2023

Advice Bus Launch Event in Wimborne

Citizens Advice in East Dorset & Purbeck held an event in Wimborne to launch their new Advice Bus which will provide vulnerable residents with access…

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Our Supporters

We would like to thank all of our supporters and funders

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