Welcome to Citizens Advice
East Dorset and Purbeck

How can we help?
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Citizens Advice in East Dorset and Purbeck is an independent charity that provides free, confidential and impartial advice and support. Our goal is to help everyone find a way forward, whatever their problem.

We have offices in Wareham and Wimborne and have outreach centres across East Dorset and Purbeck and are part of the Citizens Advice network in Dorset and across England and Wales.

Our Advice Bus may be cancelled on Thursday 2nd November due to adverse weather conditions. Updates will be posted here.
Help Fund our Housing Project

Alternative Fuel Grants

find out how to apply

We are working in partnership with Dorset Community Foundation on their Surviving Winter Appeal. We will help issue grants to the vulnerable and elderly who are in or at risk of fuel poverty. Find out how to access help by following the link above.

See how our advice and support help people move forward with their lives..

Christmas Opening Hours

Our offices and outreaches will be closed from Friday 22nd December reopening on Tuesday 2nd January.Dorset Council emergency phone service over the Christmas period is 01305 221000

Free Energy Advice Training for Frontline Workers

Sign up to our free training course for people who work with and support those who are at risk of fuel poverty

Council Tax Energy Rebate Scheme

Check if you're eligible for the Council Tax Energy Costs Rebate Scheme of £150. You may have to apply for this!
Find out more

#Keepthelifeline

We are campaigning to stop the £20 a week benefits cut which will impact 1 in 8 Dorset residents.. read more..

Marathon Fundraiser

Make a donation and raise funds for our service... find out more..

Surviving Winter Appeal...

find out more..

Drop-in Locations

Click below for up-to-date details of locations and times across East Dorset and Purbeck.
Find out More

Help Fund our Housing Project

matchfunding by Aviva for every donation

Volunteer with us!

We are looking for volunteers to join us. Find out more info here

Advice Bus is stopping at The Hive, Bovington

Our advice bus will be at The Hive, Bovington Wednesday 18th May, 10am-2.30pm. Call by for free advice on a range of issues including energy costs, housing, debt, benefits and discrimination,

Are you trying to make a new claim for Universal Credit?

We are here to help - this can be a face to face appointment in Wimborne, Wareham or Ferndown. Alternatively, we can arrange appointments by video link if required. Please submit a contact form to request an appointment.

Subscribe to our quarterly newsletter

Subscribe below to receive our quarterly updates

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Click to view our free energy and money saving courses for front line workers who help households who may be in or at risk of fuel poverty
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News

Recent News

10/09/2024

Dorset Energy Advice Partnership Launch

Citizens Advice and Southern Gas Network (SGN) have formed a partnership in order to provide Dorset residents with access to free energy advice. The Dorset…

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26/06/2024

Citizens Advice Bus Celebrates First Birthday

Citizens Advice East Dorset & Purbeck is celebrating the first anniversary of its Advice Bus, having helped over 1000 residents with free advice and support.…

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11/06/2024

Citizens Advice Children’s Poster Competition Winner

Citizens Advice in East Dorset & Purbeck announced the winner of their ‘design a poster competition’ with the winner named as 7yr-old Ava Ford from…

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20/05/2024

Advice to help motorists steer clear of problems when buying a used car

As 3.5 million people look to buy a used car Citizens Advice Dorset shares top advice tips to help motorists steer clear of problems  Problems…

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07/05/2024

Free Energy Advice at Poole Waste Not Want Not

Energy Advisers from Citizens Advice will be on hand to give free energy advice to families and individuals at Waste Not Want Not in Poole.…

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16/04/2024

Citizens Advice Employee Completes First Ever Marathon

A Citizens Advice employee completed his first full marathon whilst raising funds for the local charity. Adam Spong, Advice Session Supervisor at Citizens Advice in…

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Our Supporters

We would like to thank all of our supporters and funders

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