Research and Campaigns - working to prevent problems
Citizens Advice East Dorset and Purbeck is aware of the issues our clients are facing and which policies or practices aren’t working. We are working to prevent problems that affect people’s lives unfairly.
Together with other Citizens Advice offices at national, county and local level, we use our anonymous evidence to try and influence policy makers and service providers to make improvements. We can inform them of any adverse impact the laws, policies or services are having on people and we might suggest how they could be changed. We run campaigns to raise public awareness and knowledge about how certain problems might be averted.
Impact of Citizens Advice Service
We help millions of people find a way forward. We do this by providing advice, education and support, and influencing policies and support that affect our clients. Everything we do – and the way we work – benefits individuals and society.