Utilities Advice
Fuel Poverty Awareness Day
Our energy advisers will be offering free energy advice at events across Dorset as part of Fuel Poverty Awareness Day.
Advisers will be able to offer help for people who may be struggling with energy costs; offer energy saving advice and assistance with how to access further support. There will also be free giveaways to help keep households warm.
Our final event takes place on Thursday 4th November at The Gather, Poole Dolphin Centre.
Fuel Poverty Awareness Day Events
Free energy advice across Dorset
Citizens Advice Dorset, in partnership with Southern Gas Network (SGN), offers free and confidential energy advice to households across Dorset and the BCP area.
We can help with:
- Energy efficiency tips
- Billing and meter issues
- Prepayment meters and supplier queries
Where to find us:
- Energy bus & outreaches - View the timetable to find your nearest energy bus and outreach location.
- Energy events - No appointment needed. Get face-to-face advice at local events across Dorset and BCP.
Free energy training we offer free sessions to help organisations and staff who support people at risk of fuel poverty. Book or refresh your training here.
Quarterly energy report find out how we’re supporting local communities in our latest report.
Get in touch
Leave a message and one of our friendly advisers will call you back.
Local Energy Advice
Help to access funding for loft and cavity wall insulation
Wessex Water – For issues with your supply or services.
Bournemouth Water – For issues with your supply or services
National Energy Advice
If you are having problems with your gas or electricity supply
Information about consumer issues relating to water, get help paying for your water bill, etc
Energy News
Gov.UK
How to make your home greener and reduce your energy bills
