Citizens Advice is looking to recruit volunteer telephone Advisers for its East Dorset and Purbeck service.
Citizens Advice in East Dorset and Purbeck is an independent charity that relies entirely on volunteer advisers to assist people with free, confidential and impartial advice, enabling them to move forward with their lives.
Based either working remotely from home or when restrictions allow, working from the office in Wimborne or Wareham, the telephone advisers will provide advice on a range of different subject areas. Full training and support will be given.
Mandi Douglas, Advice Quality and Training Manager, said: “Our telephone advisers are invaluable to us delivering our service to local residents. Since the first lockdown, the demand for our service is ever increasing and we need to be able to provide a level of service which can match this demand.”
“No experience is necessary, just enthusiasm and a willingness to learn as full training will be given. Once training is complete, we do ask that people can commit to a minimum of 8 hours a week.”
There is a volunteer induction day on the 28th April 2021. For more information about this and other volunteering opportunities visit www.edpcitizensadvice.org.uk or email [email protected].
For free, confidential advice and support call the Dorset Adviceline on 0800 144 8848 or visit www.edpcitizensadvice.org.uk
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About Citizens Advice in East Dorset and Purbeck
East Dorset Citizens Advice and Purbeck Citizens Advice merged on 1st April 2021.
Citizens Advice in East Dorset and Purbeck has offices in Wimborne and Wareham with outreach clinics throughout East Dorset and Purbeck.
Citizens Advice in East Dorset and Purbeck provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities to enable them to find a way forward whatever problems they face. We value diversity, promote equality, challenge discrimination wherever we see it and aim to improve the policies and practices that affect people’s lives.
Visit www.edpcitizensadvice.org.uk for more information.
Citizens Advice in East Dorset and Purbeck is a registered charity, charity number: 1068414
For more information contact: Sian Smith, Comms Officer, email: [email protected]
