Energy advisers from Citizens Advice will be offering free energy advice at events across Dorset as part of Fuel Poverty Awareness Day.

The events will take place week beginning Monday 24th November, in Bournemouth, Ferndown, Blandford, Weymouth, Dorchester and Bridport, with an additional event in Poole in early December.
Advisers will be able to offer help for people who may be struggling with energy costs; offer energy saving advice and assistance with how to access further support. There will also be free giveaways to help keep households warm.
National Energy Action’s Fuel Poverty Awareness Day is on Wednesday 26th November 2025 #FuelPovertyAwarenessDay highlights the plight of many households across the UK who are struggling with energy costs and helps raise awareness of available support.
Dan Fancy, Energy Manager, Dorset Energy Team, said: “Many people are worrying about how they will afford their energy bills this winter, but there is help available. As well as offering energy advice, we can advise on grants and additional support. We also have free giveaways, which we hope will help people keep warm this winter.”
Dan adds: “We would like to thank SGN whose funding has enabled our energy team to go out and about in the community and provide much needed support to residents who are struggling to pay their energy bills and may be at risk of fuel poverty.”
“We would also like to thank Ridgewater Energy for their contribution to the winter warmth packs and their support for Fuel Poverty Awareness Day.”
Citizens Advice Fuel Poverty Awareness Day Events:
Monday 24th November
- Asda Superstore, St Pauls Rd, Bournemouth, BH8 8DL, 9:30am – 2:30pm
- Ferndown Library, Pennys Walk, Ferndown BH22 9TH, 1pm – 3pm
Tuesday 25th November
- Bournemouth Library, 22 The Triangle, Bournemouth BH2 5RQ, 10am – 1pm
Wednesday 26th November
- Blandford Library, The Tabernacle, Blandford Forum, DT11 7DW, 10am – 1pm
Thursday 27th November
- Weymouth Library, Great George St, Weymouth, DT4 8NN, 10am – 1pm
- Dorchester Library, South Walks House Charles Street, Dorchester, DT1 1EE, 10am – 1pm
Friday 28th November
- Bridport Library, South St, Bridport, DT6 3NY, 10am – 1pm
Thursday 4th December
- The Gather, Dolphin Centre, Poole,10am – 4pm. This event brings together local organisations to raise awareness of the challenges of fuel poverty and highlight the wide range of support available to people in the community.
In addition to the Fuel Poverty Awareness events, the Dorset Energy Bus travels to different locations in Dorset offering free advice. The bus timetable can be viewed online here www.edpcitizensadvice.org.uk/energy
The Citizens Advice Dorset Energy Unit can be contacted on 01929 775500 where you will be asked to leave a message and an adviser will return your call. Alternatively, email: [email protected].
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