Our offices and outreaches
No appointment is needed. See below for locations and opening times.
We are able to help most people either by phone or by email and a face to face appointment can be made if necessary. If you need help or advice please call the Dorset Adviceline to speak to an adviser or call into one of our drop in sessions.
Citizens Advice East Dorset and Purbeck provides advice services for local residents. We have advisers at our main offices in Wareham and Wimborne, as well as our outreach centres.
To speak to an adviser...
Calls to 0800 numbers are free from landlines and mobiles.
Wimborne Office
Hanham Road
Wimborne
BH21 1AS
Open for drop in:
Monday & Wednesday, 10am-12pm.
Wareham Office
2 Mill Lane
Wareham
BH20 4RA
Open for drop in:
Tuesday & Thursday, 10am-12pm.
Outreach Centres
East Dorset
Ferndown Library – OPEN
1 Penny’s Walk, Ferndown, BH22 9TH Tuesday & Friday 10am-12pm drop-in
*due to staff shortages, there will not be a service on Friday 16th August. Apologies for any inconvenience caused.
The Centre – OPEN
Barns Road, Ferndown, BH22 8XH
Thursday 10am-12pm drop-in
Verwood Library – OPEN
1 Manor Road, Verwood, BH31 6DS
by appointment only
Purbeck
Bovington Hive – OPEN
King George V Road, Bovington, BH20 6JA by appointment only
Herston Village Hall – OPEN
Jubilee Road, Swanage, BH19 2SF
Monday 10am-12pm drop in
Lytchett Matravers Lower Car Park (opposite the Library) – OPEN
High Street, Lytchett Matravers, Poole, BH16 6BG
Monday 11am-1pm drop in
Lytchett Minster & Upton Town Council – OPEN
Moorland Parade, Moorland Way, Upton, Poole, BH16 5JS
Tuesday 10am-12pm drop in
Swanage Library – OPEN
High Street, Swanage, BH19 2NU
Tuesday 10am-12pm drop in
Upton Library – OPEN
Corner House, Upton Cross, Poole, BH16 5PW
Wednesday 2pm-4pm drop in
